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Resident Services
We utilize technology and clear communication to ensure a seamless and positive rental experience. Our streamlined procedures simplify everything from rental payments and maintenance requests to application submissions and move-in/out processes. Explore our available properties today!
Secure / Online Rental Payments
Pay from anywhere, on any device
Instant Maintenance Requests
Maintenance issues dealt with immediately, 24/7
Move-in/out Coordination
Vendor coordination to make your transition as seamless as possible
FREQUENTLY ASKED QUESTIONS
What fees are required for move-in?
A security deposit and the first month’s rent are typically required. These payments must be made by cashier’s check, money order, or cash before keys are provided and move-in can occur.
Do you accept pets?
Our company welcomes pets, though policies vary by building. Pet approval is granted on a case-by-case basis and typically requires a pet deposit. Current residents considering a new pet should contact us beforehand to prevent potential issues.
If I move-in mid-month, is that when I pay my rent each month?
For move-ins occurring on any day other than the first of the month, pro-rated rent will be charged during the second month of tenancy. This adjustment aligns the rent due date with the first day of each subsequent month. These terms will be detailed in your lease agreement and explained during the lease-signing process.
What do I do if there is a leak in my roof?
What do I do if there is a leak in my roof?
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CONTACT US
Let's Get in Touch
Email Address
support@aupropertiesllc.com
Call Us
908-398-0070
Address
PO BOX 154 Fallston MD 21047-015